We understand the online privacy and confidentiality of your personal information is important to you and is essential in our business. Whether you are just visiting our website or are a current customer, we keep the information you provide us confidential.

Collection and Use of Information

As it pertains specifically to the website, we collect, retain, and use information that you provide to us so that we may respond to inquiries by you, process information received as part of an online survey or promotional contest, process online applications, and/or complete transactions or perform services you have requested.

We retain e-mail addresses from our customers when they are provided to us in any fashion (e.g., verbally, in writing, electronically). Such methods include, but are not limited to, when you submit an e-mail inquiry. In an effort to keep you informed as to special offers related to our products, we may contact our customers via e-mail from time to time with information about products, services, and special promotions. If you prefer not to receive such information from us, please contact us at 866-3SIMTEC. Please allow 2 weeks for your request to take effect. Once your request has been processed it will remain in effect until you request otherwise.